If you have any questions about the SolidWorks API or PDM API, we will do our best to answer them via email or Slack. We strongly prefer using Slack so that multiple CADSharp team members can help. If your tech support question contains confidential information then we can still assign your issue to a specific team member and they can help you through Slack’s direct messaging function.
Please understand that tech support is not a substitute for our consulting services. We cannot write sizable pieces of code or debug complex problems that will take us hours. We prefer to keep communication limited to Slack and only use a phone call or screen share if necessary. Therefore, if we feel that your request is beyond the scope of technical support, we may ask that you simplify your request or that you consider hiring us as consultants.
Good examples of technical support questions that we regularly answer are:
<>What API calls do I need to accomplish X?
<>Do you have a macro or code snippet that can accomplish X?
<>I’m getting the error message shown on line X, can someone explain why?
<>Given this description of my project, what kind of program do you recommend?